Privacy Policy

Last updated: May 19, 2026

Big Laser Co. uses this site to sell made-to-order physical goods, collect project inquiries, and provide design tools that help customers create custom work. This Privacy Policy explains what we collect, why we collect it, and how we use it.

Information We Collect

We may collect information you provide directly, including your name, email address, shipping address, account profile information, project details, uploaded files, prompts, chats, design settings, approvals, and messages sent through forms or design tools.

When you place an order, payment details are handled by Stripe. Big Laser Co. receives order, payment status, receipt, shipping, and fraud-prevention information from Stripe, but we do not store full card numbers on our servers.

We also collect technical information needed to run and protect the site, including IP address, browser information, request logs, device information, timestamps, cookie identifiers, error logs, audit logs, abuse signals, generated previews, export events, and usage metrics.

How We Use Information

We use information to:

• Create and manage accounts.
• Respond to inquiries and quote requests.
• Generate previews, production files, and custom designs.
• Fulfill orders, collect payment, provide receipts, and handle support.
• Improve our products, tools, pricing, workflows, and customer experience.
• Detect fraud, abuse, spam, scraping, security issues, and unauthorized use.
• Preserve records needed for accounting, legal, operational, and dispute purposes.
• Market Big Laser Co. work, including photographs or previews of items we make, unless a separate written agreement says otherwise.

Design Tool Inputs, Uploads, And Outputs

If you use a Big Laser Co. design tool, you give us permission to process, store, review, reproduce, modify, and use your prompts, uploads, generated previews, configuration settings, chats, metadata, and outputs to operate the tool, fulfill orders, improve the tool, detect abuse, and protect Big Laser Co.

We may retain this information for as long as we determine it is useful or legally appropriate. We may review tool activity manually. We may refuse, cancel, or remove designs or orders that appear unlawful, abusive, infringing, unsafe, or outside what we are willing to make.

Cookies And Similar Technologies

We use cookies and similar technologies for authentication, cart state, checkout handoff, security, preferences, and basic site operation. Some services we rely on, including Stripe and Supabase, may use their own cookies or technical identifiers as part of their services.

Service Providers

We use vendors and infrastructure providers to run the site and business, including payment processing, authentication, hosting, database storage, analytics, email delivery, security, and fulfillment support. These providers may process information on our behalf only as needed for their role.

Current major providers may include Stripe, Supabase, DigitalOcean, GitHub, Resend or another email provider, Google services, AI/design providers, and related infrastructure vendors.

Data Sharing

We do not sell personal data for money and do not share personal data for cross-context behavioral advertising. We may share information with service providers, payment processors, shipping or fulfillment partners, professional advisors, government or legal authorities when required, or another business if Big Laser Co. is involved in a merger, sale, financing, acquisition, restructuring, or similar transaction.

Using vendors such as Supabase, Stripe, email providers, hosting providers, shipping providers, analytics/security tools, or AI/design providers to process information for Big Laser Co. is not a sale of personal data by us.

We may also share or publish project images, previews, finished-product photos, visible project text, and same-or-similar BLC product examples for portfolio, gallery, marketing, social proof, product development, internal training, and AI/software evaluation purposes, unless a separate written agreement says otherwise.

Security

We use reasonable administrative, technical, and operational safeguards for the size and nature of the business. No internet service is perfectly secure. You are responsible for keeping your account credentials safe and for using the site only through trusted devices and networks.

Retention

We keep information as long as needed for the purposes described in this policy, including operations, production, records, legal compliance, accounting, fraud prevention, security, tool improvement, and dispute handling. Some information may be retained indefinitely when it is part of audit logs, order history, abuse prevention, production records, or business records.

Your Choices

You can choose not to provide some information, but some features may not work without it. You may request access, correction, or deletion of certain information by contacting us through the site contact form. We may decline or limit a request when we need to keep information for security, legal, tax, accounting, production, dispute, abuse-prevention, or operational reasons.

Children

The site is not intended for children under 13. Do not use the site or submit information if you are under 13.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

Use the contact form on this site for privacy questions or requests.

Mailing address:

• Big Laser LLC
• 2519 S Shields St
• Ste 1K PMB 1172
• Fort Collins, CO 80526-1855
• United States